Unlock Your Career Potential with ENCODE-IT’s Salesforce Consultant Training!

Salesforce is not just a CRM platform; it’s a comprehensive tool for enhancing customer
engagement, optimizing business processes, and delivering seamless user experiences. As more
businesses adopt Salesforce to scale their operations, the demand for skilled Salesforce Consultants
is growing exponentially. ENCODE-IT’s Salesforce Consultant Training is a professional-level course
designed for individuals who aspire to become Salesforce consultants. Whether you are an
experienced professional looking to transition into a Salesforce consultancy role or someone new to
the Salesforce ecosystem, this course will equip you with the skills, tools, and techniques to excel.
As a Salesforce Consultant, you will be responsible for understanding business needs, designing
tailored solutions, and ensuring that Salesforce is implemented efficiently. You will learn how to
work with clients, manage projects, implement Salesforce solutions, and optimize the platform for
business success. This course also includes best practices for consulting and customizing Salesforce
to meet diverse client needs.

Salary Expectations in India:
Salesforce consultants are highly valued for their expertise in deploying and optimizing Salesforce
solutions for organizations. Entry-level Salesforce consultants can expect salaries ranging from
₹8,00,000 to ₹12,00,000 annually. With experience, salaries rise to ₹15,00,000 to ₹25,00,000 per
year. Senior Salesforce consultants, especially those with certifications in advanced Salesforce
modules or experience working on large-scale projects, can command salaries upwards of
₹30,00,000 to ₹45,00,000, depending on expertise, project scope, and the organization’s
requirements.

Placement Assistance and Certification:
ENCODE-IT offers Placement Assistance to all participants, providing support throughout the job
search process with resume building, interview preparation, and direct job placement opportunities.
Upon completing the course, you will earn a Salesforce Consultant Certification from ENCODE-IT, a
credential that proves your expertise in delivering Salesforce solutions to clients and will significantly
enhance your employability.

Course Curriculum:

Introduction to Salesforce Consulting:
 Understanding Salesforce Ecosystem and Core Products
 Overview of Salesforce Clouds: Sales Cloud, Service Cloud, Marketing Cloud, etc.
 The Role of a Salesforce Consultant: Key Responsibilities and Skills
 Salesforce Licensing, Editions, and Pricing Models
 Salesforce Methodology: Implementing Solutions in an Agile Environment
 Navigating Salesforce Setup and Configuration Menu

Salesforce Platform Basics:
 Introduction to Salesforce Data Model: Objects, Fields, and Relationships

 Customizing Salesforce Pages and User Interface: Page Layouts, Record Types, and
Visualforce
 Managing Users and Permissions: Profiles, Permission Sets, and Role Hierarchies
 Configuring Salesforce Security: Field-Level Security, Sharing Rules, and Org-Wide Defaults
 Workflow Automation: Workflow Rules, Approval Processes, and Process Builder
 Data Management: Data Import, Export, and Data Quality Tools

Salesforce Customization and Configuration:
 Customizing Salesforce Applications for Clients
 Creating and Managing Custom Objects, Fields, and Relationships
 Advanced Workflow Automation: Using Flow and Process Builder
 Creating Reports, Dashboards, and Custom Views
 Using Validation Rules and Formula Fields for Data Integrity
 Customizing the User Experience: Record Types, Lightning Pages, and Compact Layouts

Salesforce Consulting Best Practices:
 Understanding Business Requirements and Analyzing Client Needs
 Developing Detailed Business Process Maps and User Stories
 Creating a Salesforce Implementation Strategy and Roadmap
 Conducting Requirements Gathering Sessions and Stakeholder Analysis
 Mapping Business Needs to Salesforce Features and Capabilities
 Best Practices for Managing Client Expectations and Deliverables

Salesforce Implementation and Integration:
 Introduction to Salesforce Project Lifecycle: From Discovery to Deployment
 Implementing and Configuring Salesforce Clouds: Sales Cloud, Service Cloud, and Marketing
Cloud
 Data Migration Strategies: Tools, Techniques, and Best Practices
 Integrating Salesforce with External Systems using APIs and Middleware
 Using Salesforce AppExchange to Find and Implement Solutions
 Leveraging Salesforce Mobile Solutions for Business Operations

Advanced Salesforce Features for Consultants:
 Using Salesforce Lightning for Custom UI Development and Optimized User Experience
 Implementing and Customizing Lightning Components (Aura and LWC)
 Implementing Salesforce Communities for External Collaboration

 Salesforce Einstein: AI and Machine Learning for Business Intelligence
 Automation at Scale: Using Flow and Lightning Process Builder for Advanced Process
Automation
 Implementing Salesforce Knowledge Management for Self-Service Solutions

Salesforce Testing and Deployment:
 Best Practices for Testing Salesforce Configurations and Customizations
 Creating and Managing Test Plans, Test Cases, and Test Execution in Salesforce
 Tools for Salesforce Debugging and Troubleshooting
 Using Change Sets and Salesforce DX for Deployment
 Managing Sandboxes and Environments for Quality Assurance
 Deployment Strategies: Data Migration, Code Deployment, and User Adoption

Salesforce Optimization and Maintenance:
 Optimizing Salesforce Performance: Tips for Faster Operations and Better UX
 Managing Salesforce Data for Quality and Performance
 Optimizing Reports and Dashboards for Actionable Insights
 Using Salesforce Updates and Releases to Keep Your System Current
 Monitoring Salesforce Usage, Adoption, and ROI
 Providing Ongoing Support and Maintenance for Clients

Client Management and Communication for Salesforce Consultants:
 Effective Communication Skills for Consultants: Working with Clients and Stakeholders
 Project Management and Agile Methodology for Salesforce Implementations
 Change Management Strategies for Ensuring Client Success
 Managing Salesforce Documentation: Training Materials, Guides, and Best Practices
 Building Long-Term Relationships with Clients for Continuous Engagement

Hands-On Projects and Exercises:
 Conducting a Complete Salesforce Implementation from Discovery to Deployment
 Customizing a Salesforce Solution for a Business Use Case
 Integrating Salesforce with External Systems Using REST and SOAP APIs
 Automating Business Processes with Flow and Process Builder
 Designing and Developing a Salesforce Report and Dashboard Suite
 Implementing a Salesforce Solution for a Client, Including Data Migration and User Adoption

Key Features of the Course:
 Tools & Platforms: Salesforce Lightning, Apex, Visualforce, Process Builder, Flow, Salesforce
DX, AppExchange
 Real-World Applications: Implementing Salesforce Solutions, Managing Clients, Integrating
with External Systems, and Optimizing Business Processes
 Interactive Learning: Hands-On Labs, Real-Time Case Studies, and Quizzes
 Capstone Project: Building a Complete Salesforce Solution for an Enterprise Business

Start Your Salesforce Consulting Journey with ENCODE-IT:
With ENCODE-IT’s Salesforce Consultant Training, you will acquire the technical and consultative
skills needed to design, implement, and optimize Salesforce solutions. As organizations continue to
rely on Salesforce to drive their operations, the demand for experienced Salesforce consultants has
never been higher. This course will help you not only learn Salesforce but also understand how to
apply it effectively in the real world, ensuring client success and long-term business growth.