Master Salesforce CRM with ENCODE-IT
Course Overview:
Salesforce is the world’s leading Customer Relationship Management (CRM) platform, used by businesses to manage sales, service, marketing, and customer engagement. With its powerful cloud-based tools, Salesforce professionals are in high demand across industries.
ENCODE-IT’s Salesforce CRM Course is designed to provide comprehensive training in both Salesforce Administration and Development. Whether you’re aiming to become a certified Salesforce Admin, Developer, or Consultant, this course equips you with the skills to build, customize, and manage Salesforce solutions for real-world business needs.
Course Curriculum
- Introduction to Salesforce CRM
- What is CRM and Why Salesforce
- Salesforce Editions and Cloud Offerings
- Navigating Salesforce UI and App Launcher
- Understanding Salesforce Data Model and Architecture
- Salesforce Administration – Basics
- Creating and Managing Users, Roles, and Profiles
- Organization-Wide Defaults (OWD) and Sharing Rules
- Page Layouts, Record Types, and Field-Level Security
- Managing Tabs, Apps, and Object Settings
- Security and Access Management
- Permission Sets and Delegated Administration
- Login IP Ranges, Session Settings, and Audit Trail
- Data Security Best Practices
- Managing Sandbox Environments
- Data Modeling and Management
- Standard vs Custom Objects
- Lookup and Master-Detail Relationships
- Schema Builder and Object Relationships
- Importing, Exporting, and Managing Data with Data Loader
- Automation Tools in Salesforce
- Workflow Rules and Process Builder
- Approval Processes and Email Alerts
- Flow Builder for Advanced Automation
- Hands-On Scenarios for Automation
- Reports and Dashboards
- Creating Custom Reports and Dashboards
- Report Types, Filters, and Groupings
- Scheduling and Sharing Reports
- Dashboard Design for Business Insights
- Salesforce Development – Apex & Visualforce
- Introduction to Apex Programming
- Triggers, Classes, and SOQL Queries
- Error Handling and Test Classes
- Visualforce Pages and Controllers
- Lightning Components and LWC
- Introduction to Lightning Experience
- Aura Components vs Lightning Web Components
- Building Reusable Lightning Components
- LWC Events, Properties, and Communication
- Salesforce Integration and Deployment
- REST and SOAP API Integration Basics
- Connected Apps and Named Credentials
- Change Sets, ANT Migration Tool, and SFDX
- DevOps in Salesforce using Git and CI/CD
- Final Project and Certification Preparation
- Real-World Business Scenario Implementation
- Debugging, Testing, and Deployment
- Mock Certification Exams (Admin & Developer)
- Interview Preparation and Career Support
Key Features of the Course
- Dual Training: Salesforce Admin and Developer modules in one course
- Practical Projects: Work on real-world use cases and automation flows
- Expert Mentors: Learn from Salesforce-certified trainers with project experience
- Certification & Job Support: Salesforce certification prep with resume and placement assistance
Salary Scale for Salesforce Professionals in India
Salesforce continues to be one of the most lucrative career paths in cloud computing.
- Entry-Level Salesforce Administrator: ₹5–8 LPA
- Salesforce Developer: ₹8–14 LPA
- Salesforce Consultant/Architect: ₹18–30+ LPA
Job titles include Salesforce Admin, Salesforce Developer, Business Analyst (Salesforce), Salesforce Technical Consultant, and Lightning Developer.
Placement Assistance & Certification
On successful completion, learners receive an ENCODE-IT Salesforce CRM Certification, enhancing their credibility in the CRM and cloud ecosystem. Our placement support includes resume building, interview guidance, and job referrals across top firms.
Unlock High-Paying CRM Roles with ENCODE-IT’s Salesforce CRM Course
Join Now and Become a Salesforce Admin & Developer Expert
