SAP Telecom Course
Course Overview: SAP for Telecom is a specialized solution designed to address the unique challenges of the telecommunications industry. It integrates customer management, billing, network operations, and analytics into a unified platform. As an SAP Telecom professional, you will gain expertise in configuring and managing SAP solutions tailored for telecom service providers. ENCODE-IT’s SAP Telecom course provides comprehensive training on SAP industry-specific modules, equipping you with the skills to optimize telecom operations, enhance customer experiences, and improve revenue management.
Course Curriculum
- Introduction to SAP in Telecom
- Overview of SAP Solutions for the Telecommunications Industry
- Key Challenges in Telecom Operations and How SAP Addresses Them
- Understanding SAP Modules Relevant to Telecom (SAP CRM, SAP BRIM, SAP Hybris, etc.)
- Business Use Cases and Real-World Applications
- SAP BRIM (Billing and Revenue Innovation Management) Overview
- Introduction to SAP BRIM and its Importance in Telecom
- Components of SAP BRIM: Convergent Charging, Convergent Invoicing, and Contract Accounting
- Configuring Subscription and Usage-Based Billing
- Managing Revenue Recognition and Pricing Models
- SAP CRM for Telecom
- Understanding Customer Relationship Management (CRM) in Telecom
- Configuring SAP CRM for Customer Service and Order Management
- Managing Customer Interactions, Complaints, and Feedback
- Integration of CRM with Billing and Network Operations
- SAP Hybris for Telecom
- Introduction to SAP Hybris and Digital Commerce in Telecom
- Implementing Hybris for Omni-Channel Customer Engagement
- Managing Subscription-Based Telecom Products and Services
- Personalization and Customer Experience Enhancement
- SAP Network and Inventory Management
- Overview of SAP Solutions for Telecom Network Management
- Managing Network Assets and Infrastructure in SAP
- Network Performance Monitoring and Optimization
- Handling Service Provisioning and Fault Management
- SAP Convergent Charging (SAP CC)
- Understanding Real-Time Charging and Rating
- Configuring Charging Scenarios for Telecom Services
- Integration with Billing and Customer Management Systems
- Managing Discounts, Promotions, and Revenue Assurance
- SAP Convergent Invoicing (SAP CI)
- Overview of Invoicing Processes in Telecom
- Configuring SAP CI for Multi-Service Billing
- Handling Disputes, Adjustments, and Credit Management
- Managing Invoice Consolidation and Reporting
- SAP Contract Accounting (SAP FI-CA)
- Understanding Contract Accounting for Telecom Services
- Managing Accounts Receivable and Payable
- Configuring Dunning, Collection, and Payment Processing
- Integration with Financial and ERP Systems
- SAP Analytics for Telecom
- Leveraging SAP Business Intelligence for Telecom Insights
- Implementing Real-Time Analytics and Predictive Analysis
- Monitoring Key Performance Indicators (KPIs)
- Enhancing Decision-Making with SAP Analytics Cloud
- Security and Compliance in SAP Telecom
- Ensuring Data Security and Privacy in Telecom Solutions
- Managing Compliance with Regulatory Requirements (GDPR, TRAI, FCC)
- Implementing Role-Based Access and Authorization Controls
- Auditing and Monitoring Security Logs in SAP Systems
- Real-World SAP Telecom Project Implementation
- Designing and Deploying an End-to-End SAP Telecom Solution
- Case Study: Implementing SAP BRIM for a Telecom Provider
- Hands-On Project: Configuring a Telecom Billing System
- Integrating SAP Modules for a Seamless Telecom Ecosystem
- Final Project and Certification Exam
- Capstone Project: Developing a Comprehensive SAP Telecom Solution
- Final Evaluation of SAP Telecom Knowledge and Skills
- ENCODE-IT Certification and Job Placement Assistance
Key Features of the Course
- Tools & Platforms: SAP BRIM, SAP Hybris, SAP CRM, SAP Analytics Cloud, SAP FI-CA
- Hands-On Experience: Work on real-world telecom billing and CRM scenarios
- Certification & Placement Support: Earn an ENCODE-IT certification and receive job placement assistance
- Expert Instructors: Learn from experienced SAP Telecom professionals
- Career Growth: Prepare for roles like SAP Telecom Consultant, SAP Billing Analyst, and SAP CRM Specialist
Salary Scale in India With the growing demand for telecom solutions and digital transformation, SAP Telecom professionals are in high demand. The salary expectations in India are:
- Entry-Level SAP Telecom Consultant: ₹6 Lakhs to ₹10 Lakhs per annum
- Mid-Level SAP Telecom Specialist: ₹10 Lakhs to ₹18 Lakhs per annum
- Senior SAP Telecom Architect: ₹18 Lakhs to ₹30 Lakhs+ per annum
SAP Telecom professionals are sought after by telecom operators, IT service providers, and consulting firms worldwide.
Placement Assistance & Certification Upon successful completion of the SAP Telecom course, you will receive an ENCODE-IT Certification, positioning you as a strong candidate in the job market. Our placement team will assist you in securing top roles in telecom companies and IT firms, helping you apply your SAP skills in real-world projects.
Take Your Telecom Expertise to the Next Level with ENCODE-IT! Enroll now in the SAP Telecom course and become proficient in managing telecom operations using SAP solutions. Master telecom billing, CRM, network management, and analytics to drive efficiency and innovation in the telecom sector.
